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Terms & Conditions

Terms & Conditions

Product Manufacturing: Product will be manufactured as per details confirmed online/offline before placing the order, Craft Looks reserves the rights to decrease/increase or modify the size, finish subject to manufacturing aspects with or without updating to customer.

Customer Support: We values our all customers equally and pushes our best efforts to give a better service and support. Related to any query and questions customers can contact us by below mentioned details

  • Phone Lines: +91 8433476035, 8445361747
  • E-Mail: corporate.craftlooks@gamil.com

 

Pricing & Offers: All prices and offers given online/offline by our company will be applicable, However company reserves the rights to update or modify prices and offers any time as per the situations.

 

Shipping and Logistics: 

  • Company reserves the right to finally choose appropriate shipping company to ship the products at customer area.
  • Shipping subject is third party and its all operations directly managed by concerned shipping, courier /transport company
  • All disputes, legal matters related to transport mishandling, late delivery, damaged shipment or whatsoever related to other shipping subjects will be directly chargeable by concerned courier/transport company.
  • Shipment will be dispatched by company authorized warehouse and will be notified to customer along with dispatch document withing 7 business working days from the date of dispatch.

 

Dispatch & Delivery timelines

  • All products will be dispatched from company factory/warehouse under scheduled business working days (except holidays, affects due to natural calamities, riots etc.), However in some technical cases company reserves rights to extend the dispatch time as per situations.
  • Delivery will be done by courier/transport company chosen by company or as per customer. 
  • Delivery timelines may be modify as per situations by concerned courier/transport company. 

 

Replacement

  • Company may replace the product in case if customer receives broken product due to manufacturing defects except courier/transportation mishandling.
  • Company may replace products if customer founds issues in finishing such as scratches or any improper work.

 

Refunds

  • Amount paid to company through online/offline or by using any payment is non-refundable, transferable or adjustable.

 

Disputes & Legal Matters

  • Disputes & legal matters related to shipping company will be directly chargeable to concerned courier/shipping company.
  • All disputes legal matters related to Craft Looks will be subject to District Moradabad (UP) jurisdiction only.

Company reserves rights to change/modify their term and conditions at anytime with or without any notice/information.

 

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